Programs and Services by Department


Regional Department

Community Services Block Grant

Provides program and operating costs for training and technical assistance to low-income, rural residents and local governments.

Rural Community Facilities Development Program

Provides program and operating costs for training and technical assistance in developing adequate water/wastewater facilities.

Facilities Development

Provides program and operating costs for training and technical assistance in accessing water/wastewater facilities. SERCAP offers seed grants and loans for upgrades, new construction of water/wastewater projects, and for community economic development projects.

Technical Assistance and Training Grant Program (Technitrain)

Helps communities understand and utilize the Rural Development funding process.

Energy Audits

SERCAP's trained staff can evaluate facilities and make recommendation to improve energy efficiency and sustainability. For more information contact Larry Wallace at

Safe Drinking Water Assistance Project

Ensures the compliance of small, rural water/wastewater facilities with the Safe Drinking Water Act and the Clean Water Act.

Environmental Protection Agency Wastewater Project

Educates communities on groundwater protection and municipal solid waste management.

Office of Community Services Program

Aids communities in developing the capability and expertise to establish and maintain affordable water and wastewater treatment facilities.

Operation and Maintenance/Management Assistance

Staff help with rate and fee structure analysis; process control, sampling, record keeping and reporting; regulatory compliance assistance coordinated with the Virginia Dept. of Health and the US Environmental Protection Agency; system-leak and loss detection; smoke testing sewer lines to determine sources of storm water inflow and infiltration.

Contracts and Fee for Service

SERCAP’s experienced and dedicated Regional Department and Housing Department staff can provide both rural and urban localities and communities with assistance for general community development and CDBG projects. Assistance may include: Construction Management, Initial Site Assessments, Initial HQS/HUD Inspections, Scope of Work and Work Write-ups, Project Cost Estimates, Licensed Lead Rick Assessment, Blower Door Testing, Historic Resources Clearance and Statutory Checklist, Home Maintenance Education, Asset Management, and other project planning work as needed.

Housing Department


Indoor Plumbing and Rehabilitation Program

Provides water and wastewater needs, indoor plumbing facilities and rehabilitation of substandard, unsafe housing for low-income, rural homeowners.

Aging in Place Program

Allows seniors to stay in their homes as the grow older. Our trained staff will evaluate private residences for feasibility cost estimates and construction to ADA requirements. For more information contact Randy Phillips.

Housing Counseling

SERCAP's Housing Counseling program provides individuals looking to purchase a home the tools they need to be successful. Available counseling services include:

                            • Pre-Purchase Counseling
                            • Post-Purchase Counseling
                            • Rental Counseling
                            • Financial Literacy
                            • Credit Counseling
                            • Home Maintenance Education
                            • First Time Homebuyer Education

For more information or to schedule an appointment call 540-345-1184 ext. 113 or email SERCAP's Housing Counseling program at

VIDA - Virginia Individual Development Accounts

SERCAP is an intermediary for the Virginia Individual Development Accounts (VIDA) Program under DHCD. SERCAP serves Roanoke City, Roanoke County, Harrisonburg, Emporia, and Accomack / Northampton counties. For more information or to request an application call 540-345-1184 ext. 132 or email SERCAP's VIDA program coordinator, LaJuan Thomas, at


Loan Fund Department


SERCAP Loan Fund

Offers low-interest loans to low-income, rural communities for water/wastewater, housing and community development activities.

Individual Household Well Loan Program

SERCAP is the recipient of a grant from USDA Rural Development to fund a household water well system loan program. Loans are available to homeowners in all seven states in the agency’s region.


Special Projects Department


VFC Alternative Break Program

SERCAP's VFC program is an alternative break program which brings high school students, college students, and community organization members into rural communities accross SERCAP's seven state service region to provide a variety of community services from community clean ups to mentoring youth.

Water Is Life! Conference & Luncheon

Every spring, SERCAP hosts its annual Water Is Life! Conference & Luncheon in Roanoke, VA. The conference offers a variety of workshops in the Water/Wastewater, Housing, Community Development, and Nonprofit Improvement fields. Past workshops have included: VA WARN System, Fairhousing, and VAMWON.

SERCAP also has a long history of industry influencing Key Note Speakers such as poet, Nikki Giovanni, and author, Cynia Barnett.

For more information about the upcoming Water Is Life! Conference & Luncheon Click Here.