North Carolina

SERCAP's Regional Program provides Training, Technical, and Financial Assistance to rural communities, water/wastewater treatment facilities, public and private utilities, Public Service Authorities (PSAs), Planning District Commissions (PDCs), etc. to support water/wastewater infrastructure projects, community development, and economic development. SERCAP's Technical Assistance (TA) helps rural communities and water/wastewater systems to build capacity, become self-sustaining, and achieve or maintain compliance with local, state, and federal regulations. 

SERCAP's Technical Assistance Providers (TAPs) in each of the agency's seven states, deliver a variety of services and assistance, including:

  • Water/Wastewater Operator Training
  • County/Community Board Training
  • TA to address Regulatory Issues
  • Income Surveys
  • Rate Studies
  • Vulnerability Assessments
  • Emergency Response Plans
  • Annual Water Quality Reports
  • GIS/GPS Mapping
  • Application Assistance for USDA Grant/Loan Applications
  • And More!


For more information about the specific services available in North Carolina or to request assistance, contact the local state office,
as follows:

Attn: Randy Welch - North Carolina State Manager
117 North Main Street
PO Box 1187
Broadway, NC 27505

Phone: 919-328-3157
Fax: 984-200-6801
Email: rwelch@sercap.org